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The reject email should say why and have a reject code.  A common reason is for the AGI.

When did you file 2017?  If it was late in the year try putting in zero for the AGI.  And see this, <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/5595742">https://ttlc.intuit.com/replies/5595742</a>
If you can’t get it to efile you will have to print and mail it.