Get your taxes done using TurboTax

Without access to your return, it is impossible to determine. 

However, I can tell you that New York made many changes to their tax laws that are impacting refunds this year.

To determine how TurboTax calculated your tax return, and to see why certain credits and deductions may not have been applied,
·       Go to Review 
·       Scroll down to explain how 
·       Click How Did You Calculate