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Is your server down? I've been trying to continue my taxes for 3 hours and it still says there is a connection problem with the server.
Server is down
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Get your taxes done using TurboTax
How are you trying to connect? What type of device? Are you using the mobile app or Online TurboTax with a computer?
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Get your taxes done using TurboTax
Yes, they are having technical issues ... try again later or tomorrow.
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Get your taxes done using TurboTax
I can't get into my account at all: what's up: site down? why?
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Get your taxes done using TurboTax
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
https://ttlc.intuit.com/questions/1901535
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows