Hi - so, you advertise this as free, but then Turbotax has a lot of fees - why bother advertising it as free? Isn't that fraudulent?

asharned · ‎June 6, 2019

Radricka · ‎June 6, 2019

"Free Edition is for simple filers that file a 1040EZ (or a 1040A with a standard deduction), and is free as long as you don't select any add-ons or upgrades."

Please review the following TurboTax FAQ on how to review and remove unwanted fees:

https://ttlc.intuit.com/replies/3300257

Here is a short list of some common tax situations and the online products that now uniquely support them:

Itemized Deductions (Schedule A/1040)- Deluxe, Premier, Self-Employed, and TurboTax Live
Capital Gains or Losses (Schedule D) - Premier, Self-Employed, and TurboTax Live
Rental Income (Schedule E) - Premier, Self-Employed, and TurboTax Live
Profit or Loss from Business (Schedules C-EZ and C) - Self-Employed and TurboTax Live

It looks as if you have upgraded to TurboTax Deluxe. As long as you have not paid, you can clear and start over. This TurboTax FAQ will assist you in downgrading:

https://ttlc.intuit.com/replies/3288495

You can review TurboTax Online Products and Pricing here: https://turbotax.intuit.com/personal-taxes/online/

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Hi - so, you advertise this as free, but then Turbotax has a lot of fees - why bother advertising it as free? Isn't that fraudulent?

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