Get your taxes done using TurboTax

@ cqlls07   
Here is the only contact info for SBTPG I have.  Try early in the morning.  Hours are listed on this page:
https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information


Ask your bank what they did with it.    If your bank refused the direct deposit, they will send it back to SBTPG's bank that sent it, who will issue you a check in the mail.   I don't know how long it will take to get back to SBTPG's bank.

Here's how to phone TurboTax Support to see if they can advise you on reaching SBTPG.

FAQ:  What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632