OK...got it..
The main issue now is that the Online software doesn't know that you bought the desktop version....thus the files in that account are not unlocked....
.....when that happens, you have to call Customer Support to have them confirm your Download purchase, and to unlock your Online tax file..
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.......to Call Customer Support and talk to a TTX representative.
A telephone number to call is provided ONLY when they are open.....The current Operation Hours (P.A.C.I.F.I.C time) are listed here, :
https://ttlc.intuit.com/questions/3401489
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(DESKTOP USERS: look down in the lower rt corner for a "click here')
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
