Contact TurboTax support on Monday to get this problem resolved.
TurboTax support is open from 5am to 9pm Pacific time, 7 days a week starting on January 8
When entering the problem on the TurboTax contact website use the key words billing issues
Use this website to contact support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
