Get your taxes done using TurboTax

I filed my taxes with TurboTax in March.  The returns were accepted by the IRS and CA Franchise Tax Board immediately.  The payments were set for April 18.  My CA payment went thru and was debited from my account.  The IRS payment from the same account did not go thru.  I checked my TT returns and the account numbers were exactly the same.  The IRS told me that TurboTax "reversed" the debit.  Why?  I received two letters from the IRS and had to pay them separately.  Poor service from TT!