That allows you to get a token number to provide to the agent and once we get that token, we can access a copy of your return to view it. But the copy we get will not have any personal information on it, such as your SSN, address, names or any other personal data. That will be removed and we can only see number amounts entered. So you may be asked by an agent to "Share your file" if they are trying to assist you with an issue you have and need to look at the numbers on the return.
