You need customer support to help with billing issues. They are available Monday - Friday 5 a.m. to 5 p.m. Pacific time. Make sure in your request for help that you mention "billing" and not "refund" or your request will be mis-directed.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
