Here is the information on the 1095-A you requested
https://www.irs.gov/affordable-care-act/individuals-and-families/heres-what-you-need-to-do-with-your...
Here's a copy of the 1095-c
https://www.irs.gov/pub/irs-pdf/f1095c.pdf
Now, I would contact your local IRS office about the situation as they have tax advocates that you can actually sit down and talk to whom can help you resolve these issues. From what I'm gathering the IRS may not have a 1095 c on file for you OR your SSN could be on a Marketplace policy. In any case you should really follow up with the IRS as soon as possible.
https://www.irs.gov/help-resources/telephone-assistance
