MelissaLO
New Member

Get your taxes done using TurboTax

Change that dollar amount to the AGI from your originally-filed 2016 return (or enter 0 if you didn't file last year), then select Continue e-filing. If you’ve tried everything and nothing works, you can still file a paper return by printing out copies of your federal and state returns and mailing them. We’ll include File by Mail Instructions on where to send your returns and what forms, if any, you need to include.

Please see below for more details.

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an...

https://ttlc.intuit.com/questions/3866456-e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-self-sel...

https://ttlc.intuit.com/questions/2552645-how-do-i-switch-from-e-file-to-file-by-mail-in-turbotax-on...