I left you some info above if you try to reinstall.
If you continue to have trouble, here's how you can phone TurboTax Support for realtime assistance:
Use the form at this link to be assigned a phone number. The number will not display when they are closed. This time of year they are open 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
<a rel="nofollow" target="_blank" href="
https://support.turbotax.intuit.com/contact">https://support.turbotax.intuit.com/contact</a>
