Sorry--but you want something the software does not give you and never has. When you use desktop software, there has always been a fee to e-file a state return. You can prepare the state return using your software but in order to file it for free you need to print it, have Mom sign it, and mail it.
If you want further explanation or help:
To call TurboTax customer support
<a rel="nofollow" target="_blank" href="
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com...>
They are available from 5 a.m. to 9 p.m. Pacific time.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
