CassandraLO
Intuit Alumni

Get your taxes done using TurboTax

No Record of return found on Where's My Refund? usually can appear if the information was not entered correctly. Make sure to only enter your federal income amount, not federal and state combined. Another important factor can be if you are married filing jointly and make sure you are using the Social Security Number for the name that appears first on the return. If still no record, wait and try again. The IRS Where's My Refund? tool updates every 24 hours.

If your return was accepted less than 21 days ago, hang in there. It can take anywhere from a few days to 3 weeks to go from acceptance to approval. 

Please see the TurboTax FAQ below on "Why do some refunds take longer than others?":

https://ttlc.intuit.com/replies/3302330