Was your credit card charged for the 2018 software?
Go to this TurboTax website to request a refund for the software purchase - https://support.turbotax.intuit.com/forms/refund-request.jsp
Or contact TurboTax support for a refund.
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
