Did you e-file your tax return and was it accepted?
Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/
If you used the TurboTax 2016 online Free edition and did not pay for either the Plus, Deluxe, Premier or Self-Employed editions then there is no live phone support.
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
