JeanneLO
Intuit Alumni

Get your taxes done using TurboTax

Please be aware that the IRS is not accepting E-File returns for processing until Jan. 29th.

If you are unable to E-File here are the common reasons:

https://ttlc.intuit.com/replies/3302281

Here are some useful links regarding being able to E-File your tax returns.

https://turbotax.intuit.com/tax-tips/e-file/e-file-income-tax-return-electronic-filing/L9DnoQ39y

https://turbotax.intuit.com/tax-tips/e-file/video-e-filing-for-a-faster-refund/L0Htz2kml

It could also be due to a CAPTCHA not appearing, that is where you typically check mark "I am not a robot."

  1. Log out and clear your browser Internet cache.
  2. Close the browser and reopen it.
  3. Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
  4. Log in and try again.

If that doesn't work, see if a different browser than you were using, with cookies allowed will solve it.

 

Not every tax return qualifies for e-file.  Here is some information on why you may not be able to:

https://ttlc.intuit.com/replies/3302281

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