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SJ.....at least on my system, the Access My downloads shows up differently in Chrome vs IE 11.

In Chrome, I can do it as you indicated.

In IE 11, I actually have to go to the CD/Download selection page before I can get the download selection....but it's still not in the "Products & Pricing" menu...but it is a link right close below that
i.e... here:  <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/cd-download/">https://turbotax.intuit.com/personal-taxes/...>

However...IF I narrow the screen and get the hamburger stack and select "Products and Pricing" there, I can get the "Access my Downloads" (don't know why...maybe time to report the problem).

Perhaps direct people to the CD/download web page i posted here instead to cover all situations?
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*