Verify that you are being charged for both the Deluxe and Premier online editions. Upgrading from Deluxe to Premier would only have you pay for the Premier edition ($79.99)
Use this TurboTax website to check your orders and payments - http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp
Or -
To access your current year online tax return sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View order details
For any type of billing issue or refund you will need to contact TurboTax support and speak directly with a support agent.
Use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
