Refund

Hello, I mailed out my taxes 02/12/2018 but have not gotten a letter or my refund and it has been over two months. Should i be worried?. I have tried calling the customer service but all it give me is a automated system and hangs up. What should i do?

SuziM
Moderator

Get your taxes done using TurboTax

Hi there!

Has your return been accepted? If so, you can check the status of your refund here: https://www.irs.gov/refunds.  

The IRS issues most refunds in less than 21 days, although some require additional time. You should only call if it has been:

  • 21 days or more since you e-filed
  • 6 weeks or more since you mailed your return, or when
  • "Where's My Refund" tells you to contact the IRS
PaulaM
Expert Alumni

Get your taxes done using TurboTax

You can contact the IRS directly to inquire about the processing of your return. 800-829-1040.

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Get your taxes done using TurboTax

It’s hasnt been accepted yet at least not to my knowledge when I check on the app or the website it says it can’t provide any information

Get your taxes done using TurboTax

I’ve tried that line multiple line and can not to speak to anyone just an automated system
PaulaM
Expert Alumni

Get your taxes done using TurboTax

Call the IRS directly to check on the status of a mailed return. 800-829-1040.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
godknows
New Member

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Needed to prove my identity but never got my refund

Get your taxes done using TurboTax

@godknows  Per the IRS, allow 6-9 weeks after ID verification to receive your refund.  If it's been longer than that, call the IRS at the number given above.

rdwmktg1937
Returning Member

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my refund was accepted by indiana but i hav n received it,what do i need to so now?