CassandraLO
Intuit Alumni

Get your taxes done using TurboTax

I did some more research and it may be possible that you cleared and started over because you do not have the take me to my return option . Another possibility is if you have another account and may be in the wrong account (different email address). Please click on this link for Account Recovery: <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3300098">https://ttlc.intuit.com/replies/3300098</a>