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Get your taxes done using TurboTax
Since the IRS kept your refund then Turbo Tax never got paid. They don't know the IRS isn't going to send it. So they wait 36 days. If the refund doesn't come by then they send you a couple emails to pay the fees or they take it out of your account. The IRS does not update Turbo Tax about your refund. You still owe the fees.
‎June 4, 2019
4:54 PM