Note: I had a Support ID but the Intuit Voice system could not identify me and thus could not talk to someone on the phone.
I filed my 2017 Taxes via E-File on 13th Sep 2018.
Later that day the IRS rejected the e-file because the Social
Security Number for my wife was incorrect.
Today (13th Dec – 3 months after the rejection) and
found the email from Intuit stating the return needs to be updated. I clicked
the button in the email “Let’s fix my return”.
After clicking the button and logging into turbo tax and locating
the 2017 return, I cannot locate a place on Turbo Tax online to fix the error. There
is no “Fix My Return” Button.
Please note: I am NOT amending the form because the IRS never
accepted it. I am fixing an error so the IRS will accept it for the very first
time.
How can I fix the error on 2017 Online return?
Thanks!
