If
your return is rejected,
- Check your email. Look for an ACTION NEEDED! email from turbotax@intuit.com and
follow the instructions.
- Search for a
solution. Do a search of the reject message or code for instructions on
how to fix it.
- Open and fix your
return.
- Re-file your return.
Note: If you get the same
rejection a second time (or third, or fourth, or fifth...) and you see no
mistakes on your return, select the file by
mail option to
paper-file your return. Sometimes, returns keep getting rejected even though
there's nothing wrong with them (data mismatches, dependents already claimed,
and so forth).
In
these cases, we recommend paper-filing by mail rather than wasting additional
time trying to "fix" something that is beyond your control.
https://ttlc.intuit.com/questions/1901491-how-do-i-fix-a-rejected-return
