You will need to check the rejection code that was emailed to you to see why your return is being rejected. Please read the TurboTax FAQ listed below and follow the instructions to fix your rejected return.
If you have already submitted payment, deducted the TurboTax fee from your refund, or registered, you cannot erase your return and start from scratch in TurboTax Online. Please read the TurboTax FAQ listed below to learn more.
https://ttlc.intuit.com/replies/3302275
https://ttlc.intuit.com/replies/4248526
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