Kat
Level 15
Level 15

Get your taxes done using TurboTax

Okay, I see.  Because you elected to pay your TurboTax fees out of your federal refund, and now your refund has been delayed, TurboTax is going to go ahead and charge their fees to your credit card.  This is not unusual, as TurboTax does have to be paid.  The agreement to deduct your fees from your federal refund assumes that your refund comes in a somewhat timely fashion.  

TurboTax has no info or influence on when you get your refund once your return gets to the IRS and is accepted.  But I will say that you should not be charged the $34.99 Refund Processing Fee if your refund is delayed so long that you are unable to use that feature.  The amount that TurboTax charges you should not include that fee.  

I'll post your question where TurboTax Moderators can see it and maybe offer additional assistance to you.
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***