The best option now would be to reset your password. You would click on the "Forget password" link on the sign in page and follow the instructions provided on the site.
Otherwise, you contact us:
We don't have a single, all-purpose phone number. Instead, we have many different numbers, depending on what you need help with.
Follow these instructions to connect with a TurboTax Expert who is specially-trained to handle your unique question or concern. Live help is available from 5:00 AM to 9:00 PM Pacific, seven days a week.
If you're using TurboTax Online:
-
Sign in to your TurboTax account if you're not already signed in.
- Click Contact in the upper-right corner of your screen.
- Ask your question.
- Talk one-on-one with a live TurboTax Expert, CPA, or enrolled agent (requires the PLUS add-on if using Federal Free Edition).
If you're using the
TurboTax CD/Download software or can't sign into your TurboTax account,
click here to contact us. Ask your question, click
Continue, and follow our onscreen instructions
