Sorry for the delay. You can transfer prior year (2015) data into a new (2016) tax return no matter where you purchase TurboTax. And, this year over year transfer works both transferring from CD/Download to Online or Online to CD/Download version of TurboTax. This is true regardless of whether you purchase direct from TurboTax or from one of our retail partners like Staples. However, it sounds to me like you're trying to transfer current year (2016) tax return from a CD you purchased to a current year (2016) tax return in TurboTax Online. It's the current year to current year that is not possible.
