Try using a different browser to log in and download.
That happens to me in one of my browsers on windows 10....it thinks that browser is on a non windows tablet, or android device or something..
I got it to download by logging out, and switching to a different browser to log in and download it.
FYI: In my situation IE11 (picture 1) shows the "View this page on your desktop computer to download." notice and won't download. But my Chrome and Edge browsers (picture 2) both download properly.....but yours may behave differently
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
