MonikaK1
Employee Tax Expert

Get your taxes done using TurboTax

To cancel a TurboTax order, you must request a refund within 60 days of purchase for desktop products via the Intuit Refund Request form

 

For online products, you cannot cancel once paid; instead, use "Clear & Start Over" before filing. For subscriptions, use the "Manage Subscription" option in your account.

 

This Community is an open forum for posting questions, which may be answered by other users, superusers, and TurboTax Experts. We don't have access to anyone's account.

 

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