Amazon sells licenses for both desktop TurboTax and Online TurboTax. If you bought a desktop license for Deluxe Fed + State, are you installing as in this FAQ? Be sure that you don't try to activate it at the Online TurboTax license activation site.
FAQ: Get started with desktop TurboTax
https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-...
