@ rwilhelm1 wrote:
My return was rejected due to the 5 digit PIN missing for the first taxpayer. The email from TurboTax said I could go into my file and fix it. But, my federal file is not there and there are no instructions on how to proceed. I thought TurboTax did an analysis and said everything was correct. If that PIN was missing, why didn't TurboTax see that?
The 5-digit PIN is a signature PIN and can be any 5 digits of your choice. During the filing process it's on a screen with today's date and your birth date. That should not be the reason for the rejection. It shouldn't let one file without it. It's more likely that either the first taxpayer's 2024 AGI is wrong, or that the IRS is expecting the first taxpayer to have an IP PIN (6-digit Identity Protection PIN). We don't yet know what your situation is. We need to know the exact rejection error code and message in order to assist you. And is this a joint return or a single taxpayer?
Once we know the reason for your rejection, we can tell you how to get back into your return interview to make the correction.
