MonikaK1
Employee Tax Expert

Get your taxes done using TurboTax

Please clarify. What is the wording in the error message you are seeing? Typically when TurboTax directs the user back to a section, it is either a suggestion to "Check this entry" because it wasn't what the program expected, or it gives instructions to fix a particular entry and states the reason. For Social Security, if you entered a smaller amount than last year, the program might prompt you to review the entry.

 

Sometimes the program seems to be stuck in a loop. To resolve that issue, , try clearing your browser cache/cookies , logging out of TurboTax, restarting your device, and logging back in.

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"