LeticiaF1
Employee Tax Expert

Get your taxes done using TurboTax

This is usually a PDF viewer issue, try the following to troubleshoot your issue:

 

  1. Try using a different browser.
  2. Save the PDF Go > to file > Print > Microsoft Print to PDF > then print the new file
  3. Disable “Print in grayscale/black only” if the PDF is white text on dark background
  4. Update/repair Acrobat: Help > Check for Updates; then Help > Repair Installation (Windows).
  5. Clear print spooler (Windows): 1) Win+R > services.msc 2) Stop “Print Spooler” 3) Delete files in C:\Windows\System32\spool\PRINTERS 4) Start “Print Spooler”

Let us know if these do not correct your issue.


@rlenfant