Hi, I am on Expert Full Service TurboTax online version. My taxes were previously assigned to someone but they couldn't help answer my questions and told me that it would be re-directed to level 4.
However it is still unassigned for more than 12 hours and I don't see an option to do a live support chat or help. It just says "An expert will meet you in a few minutes" with no options for me to schedule a call or do anything. Please help.
