TurboTax deducted $35 as a fee for getting my refund up to 5 days early, however I don't remember selecting this as an option. I noticed they very cleverly hid this option under a different order id, one which is not recognized on their own platform when trying to request a refund. I've tried to find any sort of support desk or email to send the issue to a customer service rep but there doesn't appear to be anything listed on their site. I am unable to speak over the phone so email or typed communication is the only method of contact.
Is there any method of contacting TurboTax that isn't A. Waiting in a phone call queue or B. Going in a loop to their support page which just ends showing you a a bunch of similar comments from other users who get responses to go back to the support page (endless loop)?
