Did you try the tips in this help article? How do I enter my tax-exempt Medicaid waiver payments from IHSS in TurboTax? These steps will ensure your exempt income is reported accurately while still allowing you to e-file your return.
If you don't have any dollar amounts on your W-2, you qualify to exclude the income under IRS Notice 2014-7, and you don't expect to qualify for Earned Income Credit or Additional Child Tax Credit, then you don't need to enter the W-2 at all. And make sure you don't have any empty forms included by using the delete a form tool.
How to delete forms in TurboTax Online
How to delete forms in TurboTax Desktop
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