MarilynG1
Employee Tax Expert

Get your taxes done using TurboTax

How to Fix Import Issues (Error 378):

 

If you are receiving this message but your transactions are not appearing, it is likely due to browser security updates or blocked Local Network Access. Try the following solutions: 

  • Enable Local Network Access: Click the "Lock" or "Tune" icon in your browser's address bar, look for Local Network Access, and toggle it to ON.
  • Refresh and Retry: After changing the setting, refresh the page and try the import again.
  • Use a Different Browser: If Chrome is not working, try Firefox or Safari.
  • Ensure Only One Window is Open: Make sure only one TurboTax instance is active and that you are not switching between Wi-Fi networks

Prior to 'import' options being made available, your tax return only needed to contain Category Summary Totals.  Remember the IRS already has copies of all your 1099's.

 

@ThomasKirchner54 

 

 

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