@ 19Zach94 wrote:
Turbo tax said I was getting a certain amount on my return, why is it over $300 less than that? How do I get in contact with Turbo Tax about it just to ask?
Here's how to start investigating:
First, go by what is on your Federal Form 1040, Line 35a. Does the Line 35a match what is showing at the IRS website lookup tool for the amount the IRS actually sent? Did the IRS leave any additional message there at the tool?
IRS "Where's My Refund?"
https://www.irs.gov/refunds
Some people are confused by a summary page in TurboTax that adds together the Federal and state refunds. Don't go by that. The state refund would come separately. Does an expected state refund help explain the difference you are seeing?
Also, if you chose to pay any fees out of your refund, then the fees and $40 service fee would be subtracted from your refund. But most people's fees are not close to $300, so that likely wouldn't explain all of it, unless you used the more-expensive products and add-ons such as Live Expert Assist, etc.
If the IRS reduced your refund, they may have left a message at the IRS tool mentioned above. If it was the IRS that reduced your refund, they should send you a letter in about 3 weeks or so explaining why.
FAQ: Why's my refund lower than the amount shown in TurboTax?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refund-direct-deposit-check-l...
