Did you buy the Desktop program or buy a code to use for the Online version. If you bought the Desktop porgram did you install it and activate it with the 16 digit License Code? How much is it charging you? In the Desktop program there is a $25 fee to efile a state return or you can print and mail state for free.
Or you accidentally got into the Online version instead of the Desktop program you bought. That is common. We can tell you how to switch to your program and file without paying for Online.
