It depends. If you had a 1099-K last year, it may be the reason. However, you should be able to clear this by using the link below for your TurboTax version. Be sure to delete the form and then close the return an open it back up.
- If you're using TurboTax Online software and need to delete a form, click here.
- If you're using TurboTax Desktop software and need to delete a form, click here.
Next you should use this clearing action to remove debris unseen. Try clearing the cookies and cache. It handles many issues that seem nonsensical on a regular basis with online activity. Watch to be sure you are selecting 'all time' as example. Do not use selections like 'last hour' for those browsers that give you options.
Once this is complete open your return and try again.
@craignvalle
[Edited: 02/28/2026 | 8:39 AM PST]
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