Blank screens are usually caused by software that needs to be updated.
If you are using TurboTax Online log out from your account and check your browser's settings (clear your cache and cookies.)
If you are using TurboTax Desktop make sure the software is updated, reboot your computer and be sure they aren't blocking any feature of the software How do I get started with TurboTax Desktop?
If you still need help, contact one of our tax representative:
Turbo Tax Customer Service
