@CatinaT1 @MarilynG1 Why can we not get this issue elevated to a higher level of support? Clearly numerous people are now encountering this problem, and it needs to be verified by your in-house technical team, and they then need to forward the issue to your programmers so it can be fixed in an upcoming update.
This is not the first issue I've worked on with you guys through this message board, and I suppose that is how I got to Level 4. I remember years ago the difficulty I had in even getting you guys to acknowledge the "Obamacare" Premium Tax Credit calculations were wrong for people who made over 400% of federal poverty level! But after a couple of months of not letting the issue go, miraculously TT acknowledged that YES it was incorrect, and a fix would be forthcoming (it was corrected just a few weeks before April 15 of that year).
So, please, pretty please, can you forward the multiple login, multiple 1099 import from same institution issue along to the people who are responsible for investigating legit issues and arranging for them to be corrected? I know these things are hard to explain and a bit technical, but we really do need help here. As others have mentioned this has nothing to do with browsers, cache, cookies, etc. Fiddling with dropdowns won't help. Rain dances are out of the question. 🙂
