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@linleebj 

 

Might depend on the brokerage....Merrill customers are having some particular problems..

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If not Merrill for you, maybe one of these fixes will do it.

I know I couldn't get my Fidelity download until I Accepted Intuit's access to my devices...showed "Success" the first time, with nothing actually imported:

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Read discussions here:

Solved: Re: Importing Brokerage data does not work

 

And Here:

Solved: Re: vanguard brokerage update is available from Vanguard but not on turbo tax

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*