bcurrybb
New Member

Get your taxes done using TurboTax

Bumping - Fed and DE, issue persists

 

Troubleshooting already completed as below:

 
restarted app
 
restart pc
 
uninstalled, reinstalled
 
uninstalled, restart, reinstalled
 
 
ran as admin
 
new, non protected folder for turbotax return file and attachments (c:\tax, exempt in all security items)
 
checked firewall (windows firewall off, network firewall has no logs)
 
followed community post (this one!)
 
unattach and reattach 8453-c > generate sign and attach new 8453-c
 
confirmed attachments in tools > attachments
 
jump to interview goes to right location
 
confirmed path is correct
 
view opens the pdf and it is proper
 
Error is:
failed_validation error code 54. The version of TurboTax you are using is no longer current. You must update your program before electronically filing the return. To update your program, go to the Online menu and select 'Check for Updates'. TurboTax will automatically download any updates available. After updating, you may file the return electronically.
 
Online > Check for Updates always returns an up to date message.
 
Please advise @CatinaT1 and crew 
 
TIA 🙂