- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
LOL - are ALL my tax forms ready? This is getting ridiculous, Intiut. Customer experience is really taking a seat for... not sure I know what. To be fair I'm letting this go until the 19th for you to save face (and a customer), I already have all my details in HR Block, just seeing if you turn things around. Not the case for some on this discussion, I'm personally less rushed and would like to keep things with Intuit for my own lazy reasons - that is getting less likely as this continues. More disgruntled by your company's lack of communication, going beyond checking a box and ownership of this obvious issue and detachment between support and the forms/experience. We've been giving you the chance to correct a wrong, show it. For details of why the SMS I received is beyond ridiculous, see my previous post.
There are 100% forms I have yet to fill out within the D&A section... they're not finished until I enter some additional information on my rental unit.
No I have not called Intuit. They know there is an issue it's across several dozen threads on TT community boards...
@DaveF1006 @PatriciaV @CatinaT1 @MonikaK1 - make everyone on this thread proud, go that extra mile so you're not driving hundreds of phone calls into the TT customer service center and tax personnel.