JohnB5677
Employee Tax Expert

Get your taxes done using TurboTax

There are several reasons that could cause this problem.

 

  • Your federal refund amount has to be enough to cover both your TurboTax fees and the additional bank processing fees.
  • It may be limited by specific forms (e.g., Form 8888, 1040-SS) or claiming certain credits can trigger disqualification.
  • This option is only available for e-filed returns.
  • You cannot use this method if you are only filing a state return. 
  • You can not request a paper check.  It must be to a bank.
    • It must go to your bank.  
    • The refund is processed electronically through an independent bank.  
    • They charge a fee.  
    • TurboTax gets their fee.  
    • The balance will be deposited to your account
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