Thank you for using TurboTax.
Intuit Assist is an AI-powered capability that provides personalized, intelligent recommendations.
To avoid interacting with Intuit Assist in TurboTax, which currently lacks a direct "off" switch, users should avoid clicking the AI assistant icon, choose not to engage with its prompts, and opt out of data-sharing screens.
If you added TurboTax Live to your product this year, but don't plan to use it, it can be removed via the "Downgrade" option in the review section or by clearing and starting over if you use TurboTax Online. See this help article for more information.
Key Methods to Avoid/Manage Intuit Assist:
- Ignore the Feature: Do not click on the Intuit Assist icon or prompt, preventing it from auto-populating fields.
- Decline Data Sharing: When prompted, select "No thanks" or similar options to avoid sharing data for AI improvements.
- Remove TurboTax Live: If the AI upgrade was bundled with a live expert, go to the File section, select Review Your Order, and select Downgrade to remove it.
- Start Over: If the AI assistance is too intrusive, you can clear your return in TurboTax Online and start over to avoid triggering it again.
- Submit Feedback: Use the "Give us feedback" option within the AI window to request better control over the feature.
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