See What if I'm having trouble with my filing verification code?
If that does not work, you will have to contact TurboTax by following these steps:
- Sign in to TurboTax.
- Select Help (question mark) or Live Help.
- Enter your question, or type in Talk to a specialist.
- Follow the prompts to set up a call.
Free Edition (without PLUS): This is not covered, so when you select Talk to a specialist, you'll be asked to add PLUS benefits first.
This is the most efficient way for you to connect with the right person. If you still need help, you can contact us at 800-446-8848.
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